The owner was super helpful. He helped me all the way through all my questions to help with ordering and all the way until I got my amazing product. I picked a option I wanted and explained how I wanted it and sent few pics and he did some designs and sent me back then helped me with touches I wanted fixed and sent me more pics and then it was time to make and he sent me picture once done and I got it within a week and it was amazing. Highly recommend and will order again!